Which of the following is NOT a characteristic of emollient products?

Emollient products are primarily designed to soften and soothe the skin, providing hydration and preventing moisture loss. One of their key characteristics is the ability to lock in moisture by forming a barrier on the skin's surface, which helps to keep it hydrated.

The presence of exfoliating agents is not typical in emollient products. Exfoliators are intended to remove dead skin cells and promote the renewal of skin, whereas emollients focus on moisturizing and softening the skin rather than exfoliation. Therefore, the option stating that they may contain exfoliating agents does not align with the primary function of emollient products.

Furthermore, emollients do create a protective barrier on the skin, which helps to shield against environmental irritants. They often have an oily or greasy texture, as this consistency is effective in providing the necessary moisture retention and barrier properties.